naberaBack

    Privacy Policy

    Last updated: 2026-09-15 (version 2026-09-15)

    1. Introduction

    Welcome to nabera, a product of Axey FZCO ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio tracking application.

    2. Information We Collect

    We collect information that you provide directly to us:

    • Account information (email address, password)
    • Profile information (display name, avatar)
    • Portfolio data (transactions, holdings, investment preferences)
    • Communication preferences and notification settings
    • Documents you upload for import (broker statements in PDF, CSV, Excel format, and screenshots)
    • Messages, voice notes and images you send to the AI assistant (Barney) in the app or in our Telegram bot
    • Telegram account identifiers (chat ID, language setting) if you choose to link Telegram

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process and track your investment portfolio
    • Send you notifications and updates about your portfolio
    • Respond to your comments, questions, and requests
    • Monitor and analyze trends, usage, and activities

    4. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.

    5. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

    6. Third-Party Services

    We may use third-party services to obtain market prices and exchange rates. These services have their own privacy policies governing the use of your information.

    7. AI Processing

    Some features use AI models operated by third-party providers (currently Google Gemini, accessed through the Lovable AI Gateway, and ElevenLabs for voice transcription). When you use the AI assistant, import a statement or send a voice note, the relevant content — your message, the uploaded file or recording, and a summary of the portfolio data needed to answer — is sent to these providers for processing and returned to you. We do not sell this data and do not use it to train our own models. How these providers handle the content they receive, including whether it may be used to improve their services, is governed by their own terms, which may change. You can limit how much portfolio detail is shared with the assistant in Settings (privacy level: strict, balanced, expanded). If you do not use the AI features, no portfolio data is sent to AI providers.

    8. Uploaded Documents and Files

    Statements, screenshots and other files you upload are stored in private storage accessible only to your account, and are used solely to extract transactions for your portfolio. You can delete them at any time; they are also deleted when you delete your account. Images sent to the Telegram bot are stored temporarily (up to one hour) only to complete the request.

    9. Telegram Integration

    Linking Telegram is optional and is done through a one-time link from the app. If you link it, we store your Telegram chat ID and language setting so the bot can recognise you and send the notifications you enabled. Messages you send to the bot are processed as described in the AI Processing section, and Telegram itself processes them under its own privacy policy. You can unlink Telegram at any time in Settings, which removes the stored chat ID.

    10. Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Object to processing of your data
    • Export your data in a portable format

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Axey FZCO
    Website: axey.ltd
    Email: mail@axey.ltd

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.